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Excellent - Delivers Excellent quality of services. |
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Very Good - Delivers Very Good quality of services. |
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Good - Delivers Good quality of services. |
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Fair - Delivers Fair quality of services. |
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Average - Delivers Average quality of services. |
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Below Average - Delivers Below Average quality of services. |
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Far Below Average - Quality of services delivered is Far Below Average. |
| No Star | Needs significant improvement / Not assessed. |